The Process

Delivering Quality Services.

The Process


Our value & Philosophy

Trust : Our business has been built on the long-term relationships we have nurtured with both our corporate clients and candidates. We believe such relationships must be based on integrity, trust, and mutual respect.

Teamwork :We become a partner with our clients, working with you as a member of your management team to help you achieve your objectives in meeting clearly defined staffing needs.

Communication : Our experience has proven that the sharing of information...open communication between the direct hiring official, the coordinating human resources representative, the candidate, and Marketing Consultants Inc....is essential to mutual success.

Selectivity : In proposing candidates to clients, we believe in quality over quantity. We present only candidates that we truly believe can do the job. We have a personal interest in our candidates' career success as well as a solid commitment to meeting our clients' needs.

Discipline : We are extremely result-oriented. We approach our assignments in a disciplined manner that closely parallels the way our client companies create solutions to marketing problems.


Delivering Quality to You and Your Customers…

 

  • Industry trained teams
  • In-depth understanding of industry issues
  • Customized competency based interviews based on individual roles
  • Expectation Management » increased motivation » enhanced customer satisfaction
  • Quality programs
  • Commitment to continual improvement
  • tier feedback process

 


Our Candidate Process

 

  • CV Screening
  • Prescreening
  • Assessment & Training
  • Competence Interview
  • Testimonials scrutiny
  • Post offer follow up

 


Predictable Performance


Pre-Screen

Screens candidates for essential skills

  • Pace
  • Volume
  • Accent
  • Ability to articulate
  • Confidence, energy and flexibility

Non Voice Centers

  • Experience
  • Skills
  • Relevant qualifications

TeleSkill


Assessment

 

  • Evaluation of clerical skills
  • Measures an applicant’s ability to quickly and accurately produce a professional document using a computer
  • Assess the candidates real grasp of written and grammatical English.
  • Gives you comfort your clients will be delivered a quality product and reduces rework

 


Competence Interview

 

  • Cultural adaptability
  • Motivation
  • Stability
  • Skills and Competencies
  • Other client specific attributes

 


Quality Performance

Your feedback on candidates

Your feedback on our service delivery

Our candidates feedback on us

Continuously improves service & delivery enabling us to meet your needs quickly and accurately

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