The Process

Delivering Quality Services.

The Process

Our value & Philosophy

Trust : Our business has been built on the long-term relationships we have nurtured with both our corporate clients and candidates. We believe such relationships must be based on integrity, trust, and mutual respect.

Teamwork :We become a partner with our clients, working with you as a member of your management team to help you achieve your objectives in meeting clearly defined staffing needs.

Communication : Our experience has proven that the sharing of communication between the direct hiring official, the coordinating human resources representative, the candidate, and Marketing Consultants essential to mutual success.

Selectivity : In proposing candidates to clients, we believe in quality over quantity. We present only candidates that we truly believe can do the job. We have a personal interest in our candidates' career success as well as a solid commitment to meeting our clients' needs.

Discipline : We are extremely result-oriented. We approach our assignments in a disciplined manner that closely parallels the way our client companies create solutions to marketing problems.

Delivering Quality to You and Your Customers…


  • Industry trained teams
  • In-depth understanding of industry issues
  • Customized competency based interviews based on individual roles
  • Expectation Management » increased motivation » enhanced customer satisfaction
  • Quality programs
  • Commitment to continual improvement
  • tier feedback process


Our Candidate Process


  • CV Screening
  • Prescreening
  • Assessment & Training
  • Competence Interview
  • Testimonials scrutiny
  • Post offer follow up


Predictable Performance


Screens candidates for essential skills

  • Pace
  • Volume
  • Accent
  • Ability to articulate
  • Confidence, energy and flexibility

Non Voice Centers

  • Experience
  • Skills
  • Relevant qualifications




  • Evaluation of clerical skills
  • Measures an applicant’s ability to quickly and accurately produce a professional document using a computer
  • Assess the candidates real grasp of written and grammatical English.
  • Gives you comfort your clients will be delivered a quality product and reduces rework


Competence Interview


  • Cultural adaptability
  • Motivation
  • Stability
  • Skills and Competencies
  • Other client specific attributes


Quality Performance

Your feedback on candidates

Your feedback on our service delivery

Our candidates feedback on us

Continuously improves service & delivery enabling us to meet your needs quickly and accurately